Junior Travel Consultant Wholesale / Documentation - TAFE Students Preferred null

About Us: Adventure Destinations is a reputable tour wholesaler specializing in captivating destinations such as Canada, Alaska, USA, Africa, Borneo, Turkey, Egypt, Jordan, and South America. With 16 years of industry presence, we are based in the South Eastern suburbs of Melbourne.

Job Description: As a Junior Travel Consultant in Wholesale/Documentation, you will embark on an exciting entry-level journey into the Travel Wholesale industry. This role offers abundant opportunities for learning and growth within our organization, with the potential to become a travel specialist in key destinations.

Responsibilities:

• Answering phones courteously and efficiently.
• Directing agents/clients to the appropriate consultant or staff member.
• Taking messages and managing a database.
• Assisting senior staff in booking flights, hotels, car rentals, and handling special requests.
• Delivering high-level customer service and aiding in visa applications.
• Meticulous attention to detail for final documentation, including itinerary checks for dates, rooming, and flights.
• Processing final itineraries and generating vouchers.
• Compiling and emailing documents, including air tickets, to travelers or travel agencies.
• Tracking lost paperwork and managing document changes or re-issuances.

Requirements:

• Completed or near completion of a Certificate IV in Tourism.
• Professional appearance and clear, comprehensible communication skills.
• Accurate message-taking abilities.
• Proficiency in English, both written and spoken.
• Strong organizational skills with meticulous attention to detail.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Multi-tasking abilities and the capability to work under deadlines.
• Training in Galileo (preferred but not essential).
• Team player with the discipline to self-manage while working from home.

Join Adventure Destinations and kick-start your career in the travel industry, discovering the world's most exciting destinations. Your journey begins here!