"Support Workers are directly responsible for the day-to-day support, and personal development of customers accessing services.
Support Workers ensure that they support customers to be at the centre of their decision making and enable them to achieve the desired outcomes of their plans, goals, and aspirations in partnership with their families and carers.
Support Workers ensure that supports are provided in accordance with the National Disability Services Standards and other relevant legislation and are active in advocating the rights of people with a disability."