Business and Technology Enablement Graduate null

In this role you will provide support in many facets of information technology without any specific speciality. A Technology (ICT) generalist graduate can fulfil many roles, applying general business knowledge and good soft skills. The Business and Technology Enablement team supports Business by interfacing with vendors and strategic partners, as well as providing Tier 2 technical support to key Housing Systems.  

What you will be doing

• Contributing to a wide variety of support roles such as service desk, software testing and desktop support.
• Undertaking research and detailed analysis and providing advice on trends to inform decisions.
• Connecting the needs of the agency with technology opportunities.
• Applying analytical and organisational skills with good attention to detail, with the ability to think laterally and conceptually.
• Contributing to the development, implementation and assessment of person-centred housing services and innovation initiatives to better integrate housing and homelessness assistance and other support services to assist customers obtain and sustain suitable housing.

What we are looking for

• Ability to rapidly acquire an understanding of the work environment including the department's vision, purpose, and strategic priorities
• Taking responsibility for the accurate and timely completion of your work and seek feedback and assistance when required
• Working effectively as a team member to achieve results and meet clients' needs and expectations, recognise the diverse qualities of people and understand and respect individual differences
• Demonstrating your communication and negotiation skills to build and sustain positive relationships with stakeholders
• Demonstrating a high level of interpersonal and written skills in communicating with and influencing stakeholders
• Pursues opportunities for growth through agile learning, and development of self-awareness.

We are committed to achieving an inclusive and diverse workforce and encourage applications from:

• Aboriginal and Torres Strait Islander people
• People from culturally and linguistically diverse backgrounds
• People with a disability, and
• People who identify as LGBTIQ+.