Information Security Intern null

About ServiceNow Australia

At ServiceNow, their technology makes the world work for everyone, and the people make it possible. They move fast because the world can’t wait, and they innovate in ways no one else can for their customers and communities. By joining ServiceNow, you are part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity. 

To know more about ServiceNow, watch this video.

Your role

Be a part of an ambitious team of change-makers who have a restless curiosity and a drive for ingenuity – whatever inspires you, join us for a thriving career.

What you will do 

• ServiceNow has a large and highly skilled security team located at multiple sites globally and as part of a rapidly growing organization, ServiceNow is looking to expand its security incident response team.  This role is an opportunity to support both ServiceNow’s commercial customers as well as its Federal environment. As a rapidly growing organization, ServiceNow offers the opportunity for growth while learning its commercial and federal environments and the ServiceNow platform itself.
• As an Information Security Analyst you will be a key member of the Security Operations team; monitoring the tools and systems that defend ServiceNow’s production and corporate environment, defining relationships between seemingly unrelated events through deductive reasoning, coming up with ways to do things faster, better and more effectively while maintaining a laser focus on quality.
• You will work on a geographically diverse team to respond to threats that may arise against our infrastructure, and track incidents to closure, working across functional teams.
• You will work with the various teams to maintain up-to-date baselines for the secure configuration and operations of all in-place devices, whether they be under direct control (i.e., security tools) or not (i.e., workstations, servers, network devices, etc.). Using this baseline data you will analyze security vulnerabilities.
• You may be called upon to assist with the deployment, integration, and initial configuration of new security solutions or enhancements to existing security solutions; including network, and systems to improve overall platform security.
• You will be required to participate as an escalation point of contact in the On-Call rotation, to ensure that Security Operations can respond to priority incidents promptly and must be willing to work weekend shifts and hours outside of standard business hours, if necessary.

Training & development

You will have access to learnings from real-life technical scenarios and how to resolve them; you will gain technical training that working in a corporate environment can provide. You will be part of an awesome team where the team thrives in collaboration, teamwork and positive culture. 

Benefits

We make work better for everyone—including our own. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible for our employees.

• Generous family leave
• Flexible PTO
• Matched donations
• Retirement benefits
• Annual learning stipends
• Paid volunteer time
• Read more.

Career progression

Dreams aren’t always linear – your pathways for success and growth shouldn’t have to be either. At ServiceNow, they highlight opportunities across the organization to help you achieve your personal career ambitions. They can help you advance your experience in a specific field, or develop your leadership skills, or you may want to broaden your capabilities more broadly across a range of disciplines – the choice is yours. Read more.

Work life balance

The company welcomes and celebrates you at ServiceNow. When you join ServiceNow, you have a community that builds on its inclusive culture, resources to help you and your loved ones be well (from their benefits plans and programs to mental health resources and family planning), and an approach to flexibility and trust that make work and life integrate in the best way for you.

Culture & vibe

ServiceNow currently ranks on four different “Best Companies for Women” lists, and they received a score of 100 on the Human Rights Campaign’s “Best Places to Work for LGBTQ Equality.” They believe diversity, equity, and inclusion are table stakes. Belonging is the breakthrough. When employees can bring their authentic selves to work and know that their voices will be respected and opinions encouraged, they unlock the magic. Read more.

Watch this video, to know more about their purpose and values.

About you

To be considered for this role, you are required to meet the following criteria:

• Actively enrolled in an accredited university as a full-time student, pursuing a degree (bachelor or Masters) in Computer Science or a related field and returning for at least one more term following the summer internship 
• Currently enrolled as a student in Australia and able to commit to a 10-12-week internship in summer
• Understanding of Security Operations Center and Security Incident Response Team protocols and procedures.
• A solid foundation in networking fundamentals, with an understanding of TCP/IP and other core protocols.
• Experience working with data logging applications (e.g. Splunk)
• Knowledge of internet security protocols and technologies.
• The ability to analyze event and systems logs, as well as have a fundamental knowledge of system forensics and malware analysis.
• Familiarity with intrusion detection systems.
• Knowledge of attack vectors, threat tactics, and attacker techniques.
• Understanding of Windows and Linux operating systems and command-line tools.
• Enterprise-level analysis and defense experience are a plus.
• GSEC, GCIH, CEH, GCIA, or CISSP certifications are a plus

How to apply

This role is currently closed. If you are interested in this role, simply click "Pre-Register" and Prosple will inform you once this position from ServiceNow opens again.