My typical work involves, mine planning and gas drainage production reporting, design work and alteration of the mine design, and site introduction of new equipment.
It’s always an exciting opportunity to meet with the client face-to-face. I take notes while the associate and partner I am working closely with discuss the issues with the client.
Little things make a large difference in this role, e.g. making a visit to a customer and gaining some insight on their use of competitor products while also supporting their needs and listening to them.