My current area of work, Review and Dispute Resolution (‘RDR’) engages early with clients to try to resolve disputes without the need for costly litigation.
My current rotation has involvement in all business areas of the department. The role also enables cross-government department collaboration on specific projects.
As an ATO employee, I play a part in contributing to an efficient tax system which helps the government provide essential services to the public like roads, hospitals and schools.
Within the office I am responsible for working on a project that leverages statistical techniques paired with technology, to aid in taxpayer compliance.
If comfortable, make sure people you connect with are aware of your disability. It helps if you trust a good colleague/friend that understands disability and can help you out when you need.
The thing I love most about ATO is that the work we do has real-world implications and impact on the community. I had the opportunity to speak to the employees and hear their stories firsthand and achieve meaningful results for them.
I created an automated solution to solve an existing business problem, and it certainly didn't go unnoticed. I got to present my idea to our Senior Executive.
We have team training sessions weekly to cover new topics or refresh relevant areas of knowledge. In an area where there is constant change and development, you need to be willing to keep learning and developing.
Working with people who have the wealth of knowledge that is around you. The people you interact with daily give you an insight into a lot of topics that could interest you.