Complete is a company driven by a profound commitment to delivering unparalleled service, quality, and value. These principles have been ingrained in our DNA since our establishment in 1992 and remain as crucial today as they were over two decades ago.
Tim Michaelides, our founding partner and Managing Director, initiated the company with an unwavering determination to succeed. Starting in June 1992, he tirelessly served clients during the day and operated the presses at night, laying the groundwork for a business that would thrive on exceptional customer service, hard work, and a dedication to surpassing client expectations. The pillars erected during those early days continue to support what is now recognized as COMPLETE.
Geoff Lawyer, our Director of Sales and Marketing, contributed to the company's growth significantly. Having risen from a cadet to the Manager of a prominent London commercial printing company, Geoff brought a wealth of experience when he joined COMPLETE in May 2000. Both Tim and Geoff share a rich background in printing and publishing, with Tim's father having published a popular Greek newspaper and Melbourne's first English Sunday Newspaper, while Geoff honed his skills in a bustling London newspaper.
Passion for the industry courses through the veins of our company Directors and staff alike. Tim and Geoff, alongside our dedicated team, are fervently dedicated to print, offering personalized service and establishing partnerships with clients to bring their visions to life. The direct involvement of business owners and managers, coupled with our committed staff treating the business as their own, defines the COMPLETE way of providing personalized service and exceeding client expectations.
The core of our philosophy revolves around communication, partnership, and passion. From the initial brief to the final product, we engage in a collaborative process with our clients, actively listening, asking questions, offering suggestions, and maintaining an ongoing dialogue. Through every stage, from planning to production and delivery, our extensive experience, utilization of state-of-the-art production methods, and relentless pursuit of excellence ensure that we not only meet but exceed expectations. We believe in delivering on brief and on budget, making positive surprises the only kind we want our clients to experience – the kind that leave them speechless in the best way possible.